On May 4, 2026, CCI launched a new Certification Management System (CMS) with a modernized design and interface to enhance your experience at every stage of the certification journey. We recognize that any new system can take time to get used to, so we have created a series of tutorial resources on YouTube to support you as you navigate and become familiar with the updated platform.

Get Your CCI Account Situated

Here are some tutorial videos on how to get started and logged in to your CCI account.            Get your account information and settings updated to your preference!

           Create an Account                                          Login to an Account                                                   

     Update Your Profile Info                            Change Password & Settings    

Get Familiar with the New System

Now, let's start exploring the new layout of your account and the different components            and tools that come with it!

   Exploring Your Dashboard                               Viewing Payment History

      Verifying Credential(s)                                      Printing Certificate(s)

        Submitting Ticket(s)                                        Accessing LearnUpon

All Things Certification

Let's walk through the steps to apply & achieve certification on the new system. 🚶

      Submit Your Cert App                                 Complete Application Audit

        Schedule Your Exam                                    Purchase an Exam Retake

All Things Recertification

Need to recertify your credential soon? Here are helpful videos resources to help you          upload and submit your application with confidence.

     Submit Your Recert App                               Upload Your Recert Points

 Upload Recert Assignment(s)                      Reinstate a Lapsed Credential

     Request Emeritus Status                               Request Recert Extension

Don't Worry Facilities, We Got You

We didn't forget about our facilities! Here are resources to assist you in getting              familiarized in our new and improved facility portal.

    New Facility Registration                                Facility Registration With                                                                                               Pre-existing Contract(s)

      Updating Facility Info                                 Purchasing Facility Vouchers

Assigning/Revoking Vouchers                   Purchasing Facility Exam Retakes

   Generate a Facility Invoice                              Paying a Facility Invoice

  Facility Payment with ACH                               Facility Payment History

View our collection of How-To Video Tutorials on YouTube!

Thank You For Your Supp